People are feeling hacked off. Short-changed. In so many markets, someone is trying to shortcut something – and it’s costing them customers. Case in point: I work a lot with businesses who provide services to other businesses. We call it B2B, because acronyms FTW ;) And one of the …
They’re Coming For Me. Are You Next?
The robots are coming for me and they won’t stop until I’m a goner. Ok, that’s maybe a little over-dramatic. And “robots” isn’t strictly accurate. Also, not everyone who reads this will get what I mean by “a goner” (dead, deceased, is no more, has ceased to be… I’d be an ex-Pete, …
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Do You Remember The First Time?
I was watching Eddie Murphy on the new series of Comedians In Cars Getting Coffee, and he told a great story. Jerry asked him if he remembered the first time he realised he was a comedian. So Murphy talked about how one day he was on the school bus, doing impressions of the other kids and …
The ‘Zen Commandments’
Q: Who makes the rules? A: We all do. Sure, you may not be asked to personally come up with the big rules that affect billions… …those are for much cleverer, ethically unquestionable people like politicians, rulers and lawmakers to create… : 0 And now that we’ve picked ourselves up …
“It’s A Trap!”
Whenever you make a decision, you risk falling into a trap. The same goes for your customers and prospects. 20 years ago a team of researchers uncovered the ‘Hidden Traps of Decision Making’ that we all fall into at some point. The research found that “the higher the stakes of your …
‘The Forger of Thunderbolts’!
Ever hear of a guy called Charles Proteus Steinmetz? The records show Steinmetz was a respected expert on alternating current systems theory (the ‘AC’ in AC/DC)… His work for General Electric and beyond had an enormous impact on America’s golden age of electrical engineering, and pretty much …
When You Just Don’t Know
“Follow your passion!” How many times has that rousing cliché tumbled forth from stage, page or screen? There are people doing great work who really have ‘followed their passion’. Good for them. But what about when you just don’t know what your ‘passion’ is? What about those of us …
They Tried To Drown Me
Recently I was on holiday on the beautiful Croatian island of Hvar. You’re supposed to pronounce the ‘H’, like ‘huh-var’. But really quickly, like it’s one syllable instead of two. It’s kinda hard (h-vard?). Even after a week I still couldn’t get used to it. Anyway, I’d totally recommend …
